Canada Post

State Postal Service

Example:

Rating of Canada Post

4.4
118 reviews
  • 95 5
  • 10 3
  • 12 1

Delivery timing of Canada Post

  • 0-14 days
  • 15-45 days
  • 46-90 days
  • 90+ days

Contacts Canada Post

How do you track Canada post parcels?

All packages shipped within Canada are eligible for tracking. All packages shipped to the United States (except for mall Packet USA Air’) are eligible for tracking. International packages shipped using Priority Worldwide, Xpresspost International and Tracked Packet International are eligible for tracking.

The tracking number is provided to the sender on the shipping label. This tracking number can be entered on the Canada Post Online Track Tool to get a status update for your package.

If you have received a delivery notice card, you may enter the 15-digit tracking number from this card into the Online Track Tool for updates. More than one tracking number may be entered if necessary.

If a shipper provided a reference number for tracking, enter the reference number, along with the appropriate date range for shipment, into the Online Track Tool. Only active shipments will display using this method.

To receive delivery updates by email, enter your tracking number on the Online Track Tool and choose “Email Notifications” instead of “Track”. You may enter up to four email addresses to receive notifications. You may also request up to four types of notifications:

  1. A notice that the package was brought to Canada Post for delivery.
  2. A notice of any disruptions in service, such as being held at the border or returned to sender.
  3. An attempted delivery notice.
  4. A delivery notice.

How much do Canada post shipments cost?

The cost to send a package from Canada Post varies depending on several factors:

  1. The type of shipping service selected: Options include Priority, Xpresspost, Expedited, Regular, International and Air.
  2. The service options selected: Extra shipment options include insurance, guaranteed delivery, signature on delivery and collection of funds at the door.
  3. The weight and size of the package being shipped.
  4. The origin address and the shipment address of the package.
  5. The volume of shipments that the sender uses Canada Post services for.

What is a Canada post tracking number?

SHIPPING LABELS CREATED ONLINE

These tracking numbers can be found on your receipt or directly on the package. It is a 16-digit number in this format: 0000 0000 0000 0000 and is usually located directly above the bar code.

PREPAID ENVELOP CUSTOMER RECEIPT

This tracking number is 11 or 13 digits and can be found near the top of your prepaid envelope receipt or on the package. The number will be in one of these two formats: AA 000 000 000 AA or 00 000 000 000.

RESIDENTIAL SHIPPING LABEL

This 13-digit tracking number will be found on the package or on your receipt. It is displayed in this format: AA 000 000 000 AA and is often above or near the bar code.

COMMERCIAL SHIPPING LABEL

The Commercial shipping label is also a 13-digit tracking number that displays in this format: AA 000 000 000 AA. These tracking numbers are generally found below or near the bar code on the package or on your receipt.

BILL OF LADING

Tracking numbers for the bill of lading are also found on the receipt and on the package. The 13-digit number is in this format: AA 000 000 000 AA and is usually at the bottom of the label.

COD (COLLECT ON DELIVERY)

This 13-digit tracking number will be found on the parcel or on the receipt. It is displayed in this format: AA 000 000 000 AA and is often near the top of the label.

XPRESSPOST

What you need to know about the XPRESSPOST

Xpresspost parcels have a 13-digit tracking number that displays in this format: AA 000 000 000 AA. These tracking numbers are generally found below or near the bar code on the package or on your receipt.

PRIORITY WORLDWIDE

Priority Worldwide packages are given a 12-digit tracking number that displays in this format: 0000 0000 0000. These tracking numbers are found on your receipt or waybill.

EXPEDITED PARCEL USA

These parcels are given a 13-digit tracking number that displays in this format: AA 000 000 000 AA. These tracking numbers are generally found below or near the bar code on the package or on your receipt.

REGISTERED MAIL

All registered mail is given a 13-digit tracking number that displays in this format: AA 000 000 000 AA. These tracking numbers are generally found below or near the bar code on the package or on your receipt.

Please explain the Canada Post Tracking Statuses.

Once a customer enters the tracking code into the Online Track System, he will either see a page titled elivery Status’ with the date and a note stating the customer has created a digital shipping notice; or he will be presented with a progress bar.

If the progress bar is not yet present, this means that the label has been created but the package has not yet been brought to Canada Post. Once the parcel is given to Canada Post for delivery, a progress bar will appear.

The progress bar has three sections: Accepted, In Transit, and Delivered. The bar will highlight green to the appropriate section of the bar. Dates will appear under each of these three sections as your package reaches each status.

If the n Transit’ section changes to heck Your Delivery Status’ at any time, this means that your delivery has been interrupted and something needed to be done anyway

If the delivery’ section is halfway highlighted, a delivery notice has been left but the package has not yet been delivered.

A fully highlighted bar indicates that the package has been delivered.

I cannot track my parcel. but why?

These are the following reasons that you may not be able to track your parcel:

  1. It has not yet been shipped. Check with the sender.
  2. Your tracking number is incorrect. Follow up with the sender or try again.
  3. There was a delay between the scanning of the package and the updating of the tracking information. Try again later.
  4. Tracking information is delayed. This is often the case in rural areas and not common in urban areas. Try again later.
  5. It was shipped using a service that does not offer tracking, such as letter mail, Small Packet USA Air or Small Packet International.

Tracking parcels of other postal services: